How
A LifeGuardian Pro™ Medical Alarm System Works
Call For Immediate Personal
Assistance With The Push Of A Button...
1. Press the
"Call-For Help" Button
Whenever you need help, one press of your lightweight, waterproof
Personal Help Button activates a small in-home unit.
The LifeGuardian Pro™ Medical Alarm System base
console will respond by loudly and repeatedly announcing
"Emergency!...Emergency!" for about 30 seconds.
This give the subscriber the comfort of
knowing that help is on the way. It also allows time for the subscriber to
cancel the alarm if is an accidental button push.
Next, LifeGuardian Pro™ Medical Alarm System
puts you in immediate two-way voice contact with a caring Security
Center Personal Help Assistant who talks directly to you over the base
console to find out what kind of help you need. They will respond based
upon your needs...and they'll stay with you until help arrives.
Unlike many other medical alert systems, the
LifeGuardian Pro™ Medical Alarm System is prepared to handle all types of
emergencies. This includes fires, smoke, gas leaks, medical emergencies
and non-emergency aid requests.
2.
A professional emergency dispatcher
announces themselves on the console speakerphone....
Simply pressing your waterproof wireless Personal Help Button, puts you in immediate
contact with a caring Security Center Emergency Operator who talks
with you to find out what kind of personal assistance you need.
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"Mrs. Franks, this is the
LifeGuardian Medical Center.
Is this an emergency?
Are you all right?" |
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"HELP! I've slipped and I
can't get up!"
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They will loudly announce their emergency
response and attempt to establish two-way voice communications with the
subscriber.
3.
You Tell Us
What You Need....
Your Personal Help Assistant has all of your personal contacts -
plus local emergency dispatch phone numbers - at their fingertips.
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"I understand you can't get
up.
I'll try and call your
neighbor to help you!" |
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"Thank you so much...I could not have gotten to the phone!" |
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LifeGuardian Pro™ Personal Emergency Medical
Alert System subscribers establish a network of friends, neighbors and
relatives -- folks who will come to your home to check on you.
Our emergency operators have the knowledge to
call appropriate help -- whether it's a friend, family member, neighbor or
an ambulance.
4. We immediately contact
family, friends or neighbors you choose....
While people choose LifeGuardian Pro™ Medical Alarm System for a number
of reasons, they remain dedicated subscribers largely because of the
caring response they get from LifeGuardian™ Emergency Operators
every time they push their Personal Help Button.
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"Mrs. Smith, this is
LifeGuardian Medical Center.
Your neighbor Mrs. Franks
has called for help and needs your immediate assistance.
Are you available to assist
her?" |
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"Oh my. YES!"
I will go over to check on her right
away!" |
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When you sign-up with LifeGuardian Pro™ Medical
Alarm System, you specify an emergency "call list" of local family, friends
and neighbors. In the event of an emergency - of if the emergency dispatcher
can not establish 2 way voice communications - they will immediately
dispatch paramedics or notify your emergency contacts.
5.
We stay with you while we
arrange for help to arrive!
Your LifeGuardian™ Personal Help Assistant will
never leave you during an emergency.
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"Mrs. Smith...This is Cary
from Security Center.
...Is Mrs. Franks OK? |
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"I'm checking right now... I have a
key and am letting myself in..
Please stay with me while I check on
her.. |
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From the moment an emergency signal is received
until your help arrives, a professionally-trained emergency dispatcher
constantly monitors your situation and actively responds to your needs.
Whether it is calling a neighbor, contacting a
family member or notifying emergency personnel, your emergency dispatcher is
watching out for your safety and security!
6. We can dispatch emergency
response....
When you subscribe with LifeGuardian Pro™ Medical
Alarm System, we ask all the important questions. You tell us who to call in
the event of an emergency (and in what order), all critical medical
conditions, allergies, prescriptions, and house key locations.
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"I've checked and Mrs.
Franks has fallen hard.
She should see a doctor
right away to make sure she is all right.
Please send help at once!" |
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"OK...I'll send the paramedics...and I'll stay right here with you on
the line until help arrives." |
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When you press your Personal Help Button, the
highly trained LifeGuardian™ Emergency Dispatcher who answers your call
knows who you are, where you are and your special needs and circumstances
before you say a word.
If the Personal Help Assistant needs to contact
emergency personnel, they will convey important information to them so they
will be "up to speed" when they arrive at your door.
7. We can notify
your family & friends of your situation....
If your Personal Help Assistant
dispatches emergency response, they will then attempt to reach
someone on your call list - including family members, friends and
neighbors.
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"They're taking her to the
doctor right now.
I'll lock up the house and
look after her pets.
Can you call her daughter?"
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"Thanks Mrs. Smith...I'll notify her daughter immediately.
Thank you for your help!" |
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Your Personal Help Assistant will inform
loved-ones that your LifeGuardian Pro™ Medical Alarm System has been activated
and that emergency help has been dispatched to your location.
We can also pass along important information
regarding your condition, who responded to your emergency, to what hospital
or medical center you were transported to and many other details.
Your family will appreciate being immediately
notified of any emergency.
8. We pass along critical
information when your family needs it most!
In an emergency, your family, friends
and neighbors want to know about it right away.
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"Hello, This is Carolyn Franks" |
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"Carolyn... this is your mom's Security Center operator calling.
I wanted to let you know your mom fell today...
She will be just fine...she is at.... |
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We can contact and update anyone you
ask us to in the event of an emergency situation. You'll have the
peace of mind knowing that you don't have to worry about notifying
your loved-ones immediately.
They'll be there for you sooner and be able
to assist in your care.
9. We protect you
from all types of emergencies....
The LifeGuardian Pro™ Medical Alarm System supports all types of personal
emergencies - much more than just a medical alert system.
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"How is she?" |
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"Her neighbor, Mrs. Smith, was able
to check on her...she is just a little shaken up.
We dispatched an ambulance to take her to the Hopkins Medical Center
Downtown just to be safe. |
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Your Personal Help Assistant is trained to
call the appropriate response depending upon your situation. We are trained
to respond to medical, police, fire emergencies and we have all of your
local emergency response numbers at our fingertips.
If it is not a serious emergency, you are
still welcome to speak with an emergency dispatcher and request that they
contact one or more persons on your pre-determined call list for assistance.
10.
We'll Be There For You
Every Hour Of Every Day....
And you don't have to wait until you
have an emergency to call your LifeGuardian Pro™ Medical Alarm Center.
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"Oh and by the way...don't worry...her pets are all right and being
taken care of too.
Mrs. Smith will care for them until she gets home." |
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"Thank you SO much!
I do worry because I am not always able
to be there with her...
Knowing she is "OK" is so important" |
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We encourage you to check in with Security
Center every month just so you know your doing OK and your LifeGuardian Pro™
Medical Alarm System is functioning fine.
Best of all you - and your loved ones - can
take comfort and reassurance you will never suffer alone for hours in the
event of a problem or emergency.
The LifeGuardian Pro™ Medical Alarm System is
like having a lifeguard watching over you every hour of every day. We hope
you never have to use it...but if you do, you'll never want to be without it
ever again!
*AARP® Product Report: Linear Medical Alarm Equipment
Ranked #1 -- PERS (Personal Emergency Response Systems / Medical
Alarms and Medical Alert Alarm Systems) was produced by the American
Association of Retired Persons as an educational service to members
and other older persons. April 1992 No.1 Vol.2 
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